Social post mockup of a sunburst chart depicting data from a K Health user survey and an email mockup of a newsletter

K Health


Infographics

Utilizing surveys and clinical insights to chart user's health and habits

Overview

Data is a core element of the K Health brand. The AI-powered symptom checker is built off of millions of anonymized medical records, which provides doctors and users with information about the diagnoses and treatments of others with similar symptoms and conditions. With this in mind, and access to all this information, there’s an effort from the content team to focus on data-driven storytelling.

Newsletter

One method used to tell these stories is K Health’s newsletter, The Second Opinion. Working with K's data science team, the Senior Manager of Content writes articles analyzing trends over time in symptoms reported by users and I create accompanying infographics.

Desktop version of a newsletter that featured an article about user-reported insomnia
Heatmap of the U.S. showing where users reported having insomnia
Line chart showing a decline in sleeplessness in women and men
Sunburst chart of conditions associated with insomnia

Insomnia newsletter and article versions of the infographics

Building off of the clinical insights, we decided to start polling our users. We sent out multiple surveys during COVID, evaluating people’s opinions on topics like vaccination and return to office, but the most engaged with topic was the Valentine’s Day-themed survey about sex.

For all newsletter sends, I designed and built the newsletters, themed the Typeform to match the K Health brand, assisted with calculating all the data, and created infographics for use within the emails, articles, and on social media.

Desktop version of a newsletter that asked users to participate in a survey
Desktop version of a question from the survey
Desktop version of a newsletter that featured an article with results from the survey

Initial survey newsletter, typeform, and results newsletter

First slide of an Instagram carousel post that's a title for the survey results
Second slide of an Instagram carousel post with bar charts of how often people have sex
Third slide of an Instagram carousel post with a sunburst chart of what factors affect people's sex drive
Fourth slide of an Instagram carousel post with bar charts of how often people masturbate
Fifth slide of an Instagram carousel post with a bar chart of how COVID has affected people's sex lives

Instagram versions of the infographics

Social media posts

For smaller data stories and to educate users, I also create infographics solely for use on social media.

An Instagram carousel post with one slide featuring a table listing the cost of urgent care services and the other slide with a map of the U.S. featuring the average cost of urgent care in top cities across the country
Instagram post with a table comparing the symptoms of allergies and a sinus infection